THE INFLUENCE OF PRODUCT EXCELLENCE AND SERVICE QUALITY ON CUSTOMER SATISFACTION AT PT. BANK 9 JAMBI SUNGAI PENUH CITY BRANCH. acs [Internet]. 2024 Jul. 11 [cited 2026 Aug. 10];1(2):144-51. Available from: https://tigajurnal.iainkerinci.ac.id/index.php/acs/article/view/3599